Appeal deadlines in Massachusetts

State outside review (4 months); Medicaid hearing deadline 60 days.

Checked against official sources: October 30, 2026.

Appeal deadlines are strict. If you are near a deadline or your care is urgent, call free help today.

Deadlines at a glance in Massachusetts

Outside review
4 months
Hearing deadline
60 days
Then a state hearing
120 days
Appeal deadline – Massachusetts Health Connector
60 days

How each deadline is counted in Massachusetts

Time to file

You have 180 days from the date of the denial notice or Explanation of Benefits to ask your insurer for an internal appeal.

Law: Mass. Gen. Laws c. 176O, s. 13(a)-(c), s. 14(b)

How fast the plan must decide

Standard: 30 days

Deadline to ask

You must send your request to OPP within 4 months of receiving the final adverse determination letter.

Law: Mass. Gen. Laws c. 176O, s. 14; Mass. Gen. Laws c. 958 CMR 3.000

The deadline runs from

The date you receive the insurer's final adverse determination letter (the letter answering your internal appeal)

Hearing deadline

The date you received the written MassHealth notice. The Board of Hearings must receive your request by the deadline.

Keeping your benefits during the appeal

You keep your benefits during the appeal if the Board of Hearings receives your request before your benefits stop or within 10 calendar days of the date you received the notice, whichever is later.

If you miss a deadline

Medicaid

If you got no written notice, or MassHealth did not act on your application or request, you have 120 days from the date of the action or of the application or request (unless the Board of Hearings Director waives this limit).

Law: 130 CMR 610.015

Sources

The official sources for Massachusetts are listed on the Massachusetts page.