Appeal deadlines in North Carolina

State outside review (120 days); Medicaid hearing deadline 30 days for services, 60 days for eligibility.

Checked against official sources: October 30, 2026.

Appeal deadlines are strict. If you are near a deadline or your care is urgent, call free help today.

Deadlines at a glance in North Carolina

Outside review
120 days
Hearing deadline
30 days for services, 60 days for eligibility
Then a state hearing
120 days

How each deadline is counted in North Carolina

Time to file

Use the deadline on your denial notice. Federal rules give at least 180 days for most plans.

Law: N.C. Gen. Stat. 58-50-61, 58-50-62, 58-50-79(b)

Deadline to ask

File within 120 days after you receive the notice of the insurer's final decision. If Smart NC asks for missing information, it must be received within 150 days after the date of the insurer's decision. The reviewer decides a standard review within 45 days after Smart NC receives the request.

Law: N.C. Gen. Stat. 58-50-75, 58-50-79, 58-50-80, 58-50-82, 58-50-84, 58-50-92

The deadline runs from

The date you receive the insurer's final appeal or grievance decision (for expedited review, the initial denial or the appeal decision)

Deadline for service decisions

The date the notice was mailed, for a service denial by NC Medicaid outside a health plan (file with the Office of Administrative Hearings).

Keeping your benefits during the appeal

For eligibility, your Medicaid continues at the same level until the local hearing decision if you request a hearing on or before the date the termination or change takes effect.

Sources

The official sources for North Carolina are listed on the North Carolina page.